Often, a "buy before build" approach is considered while defining the architecture of a system. However, in some cases, building a solution can be important. Both approaches have their advantages and disadvantages.
Factors to Consider in a Build vs. Buy Decision
A decision analysis method, such as Decision Analysis and Resolution (DAR), can help evaluate build versus buy options. The factors considered depend on an organization's requirements, strategy, vision, and specific context.
Key Factors for Analysis
Total cost of ownership (TCO): Build vs. buy cost over the software/system lifecycle
Return on investment (ROI)
Budget constraints
Time to market
Keeping pace with technology changes
Maintenance and support considerations (cost, resources, reliability, risks)
Availability of a Commercial Off-The-Shelf (COTS) solution (pros and cons)
Utilization of resources
Number of skilled resources available in the organization
Technology expertise within the organization (can internal resources be reskilled?)
Development platform compatibility with available resources
COTS Vendor Selection Criteria
When considering a COTS solution, evaluating vendors against key criteria is crucial:
Functionality fit: Does the COTS fulfill all business requirements?
Customization:
Can it be customized?
To what extent can it be modified?
Upgrades & Enhancements:
How frequently does the vendor provide updates?
What are the costs associated with upgrades, enhancements, and support?
Product Quality & Vendor Reputation:
Has the vendor delivered quality products in the past?
References in the market (who else uses it, feedback from existing customers)
Business Process Impact:
Will it require changes in business processes?
Will users need specific training?
Ease of adoption for users (interface, usability, learning curve)
Advantages and Disadvantages
Building a Custom Solution
Advantages
Tailored to specific business needs
Lower initial investment
Can be supported internally
Quick enhancements and fixes
Full control over updates and enhancements
Competitive advantage through custom development
Easier integration with existing systems
Disadvantages
High cost of changes
Higher overall cost (design, build, test, change, etc.)
Risk of knowledge loss if key resources leave
Resource management challenges
Higher initial investment in development and testing
If IT is not the company’s core business, managing software can be difficult
Buying a COTS Solution
Advantages
Ready-to-use functionality
Faster time to market
Cost benefits due to economies of scale
IT expertise from dedicated vendors
Reduced dependency on internal resources for support
Cost-effective changes and enhancements due to a larger customer base
Follows industry best practices and standards
Competitive market drives lower costs and better support
Disadvantages
May lack specific functionality or require process adjustments
Higher initial investment
Reinvestment required as versions become outdated
Licensing models may not align with organizational needs
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