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Solution architect - Skill and responsibilities

 

Overview

The role of a Solution Architect varies significantly across industries and organizations. While many job postings emphasize consulting and presales responsibilities, some roles are more engineering-focused or delivery-oriented. In certain cases, individuals working as Software Architects or in other delivery roles are mistakenly given the title of Solution Architect.

The definition of a Solution Architect is often unclear and varies depending on the job market. Job descriptions sometimes fail to accurately reflect actual role expectations due to generic postings or differing perceptions among hiring managers. To gain a better understanding, let’s examine definitions provided by various sources:

  • Wikipedia Definition: “The role title has a wider meaning in relation to solving problems, but is more often used in the narrower domain of Technical Architecture. In this context, the Solution Architect is a very experienced architect with cross-domain, cross-functional, and cross-industry expertise. He/she outlines solution architecture descriptions, then monitors and governs their implementation.” (Source)

  • Gabriel Morgan’s Comparison of Solution and Enterprise Architects: “Project Solution Architects and Enterprise Architects are different in that they have very different purposes. They are highly complementary in that Solution Architects focus on delivery of solutions, while Enterprise Architects focus on supporting them by documenting future state, participating on their teams, and being involved in governance activities.” (Source)

  • SolutionArchitecture.org Definition: “Solution Architecture is the discipline of generating a creative & communicable technical design that aligns a feasible business solution with stakeholder expectations within the bounds of mandated delivery parameters.” (Source)

While these definitions provide useful insights, the true role of a Solution Architect is ultimately shaped by market demands and organizational needs. Below are the common skills and responsibilities typically associated with this role.

Common Skills

  1. Broad Technical Knowledge:

    • Familiarity with a wide range of technologies and products.

    • Ability to select appropriate technologies and tools based on client requirements.

  2. Solution Design & Estimation:

    • Ability to estimate effort and cost for solution implementation.

    • Familiarity with estimation methodologies such as IFPUG Function Point Analysis, Use Case Points, and other effort estimation techniques.

  3. System Architecture & Blueprinting:

    • Ability to create a blueprint for the target state of a system using chosen components.

    • Expertise in at least one technology stack (e.g., Microsoft, Oracle, IBM) and its associated tools (Application Server, Portal, ESB, Rule Engine, BPM, etc.).

    • For infrastructure-focused roles: deep expertise in at least one OS environment (Windows/Linux) and familiarity with security, storage, and networking solutions.

  4. Architectural Best Practices & Methodologies:

    • Capability to present solutions using the 4+1 Architectural View Model.

    • Strong understanding of architectural patterns and industry best practices.

  5. Business Acumen & Customer Understanding:

    • Ability to comprehend the customer’s business domain and industry challenges.

    • Strong analytical skills to align technical solutions with business goals.

  6. Soft Skills:

    • Excellent communication, interpersonal, and presentation skills.

    • Ability to collaborate across teams and work with multiple stakeholders.

Common Responsibilities

  1. Presales & Proposal Development:

    • Participate in presales activities, including client interactions and proposal creation.

    • Develop solutions based on RFPs and customer requirements, ensuring alignment with technical and business goals.

  2. Solution Design & Technology Selection:

    • Define the architecture, select technologies, and establish the implementation roadmap.

    • Identify in-scope and out-of-scope activities, constraints, and assumptions.

  3. Effort & Resource Estimation:

    • Create cost and effort estimates for proposed solutions.

    • Define resource requirements and project staffing plans.

  4. Stakeholder & Team Collaboration:

    • Work with domain experts (e.g., testing, infrastructure, security) to integrate their components into the overall solution.

    • Present the solution architecture to customers and internal teams.

  5. Sales & Business Support:

    • Assist sales teams in communicating technical solutions to customers.

    • Support client meetings, discussions, and solution validation.

Conclusion

The Solution Architect role is multifaceted, requiring a combination of technical expertise, business acumen, and communication skills. While job postings may not always capture the true nature of the role, Solution Architects are ultimately responsible for designing and delivering solutions that align with business objectives while addressing technical complexities.


Appendix - Solution Architect- Skills and Responsibilities as in job postings

Title: Solution Architect

Experience: Requires 7+ years

Skills:

    • Object and data modeling; J2EE/Java and web-based application development; Integration design and development using ETL tools, Web Services, SOAP, and middleware; XML and SQL; Oracle database and J2EE application server

    • Demonstrated large scale project management and implementation expertise

    • Understanding of development methodology and actual experience writing functional and technical design specifications

    • Excellent verbal and written communication skills, in person, by telephone, and with large teams

    • Strong prior technical, development background in either Services or Engineering - 5+ years of hands on solution design experience; experience developing applications on top of platforms

    • ERP and platform configuration implementation experience (SAP, Siebel, Oracle, Peoplesoft, I2, etc.)

    • The candidate should be comfortable with modern web based application technologies and be able to mentor and work with technical team members spread over multiple time zones

    • Knowledge of Oracle database and application server (Weblogic, Netweaver, or Websphere) required

    • Demonstrated experience resolving complex business and application problems; performance analysis a big plus

    • 3+ years managing technical project teams

    • Supply chain management, CRM, or pricing experience is advantageous, SAP integration experience a plus

    • Requires a bachelor's degree in CS, CE or EE

Responsibility:

    • Responsible for leading a group of technical resources from design phase to the completion of large, multi-divisional customer implementation

    • Responsible for engaging the customer IT group to help facilitate and estimate the hardware and software environment required for the project

    • Responsible for resolution of technical issues either through project level technical changes or working with product management and engineering groups to find core-product based solutions

    • Extensive travel to client sites throughout the US, 50% travel required as part of customer project delivery

Title: Solution Architect

Experience: 5-10+ years of total IT experience

Skills:

    • Broad range of IT knowledge across multiple technology discipline; 5+ years of consulting experience

    • Ability to translate clients’ business goals into solution offerings

    • Experience and professionalism presenting to and interfacing with upper level management

    • Strong customer relationship and account management skills

    • Experience with account and program management, with the ability to manage multiple medium to large scale engagements to successful delivery across 3 to 5 clients

Responsibility:

    • Business DevelopmentParticipates in pre-sales activities and the proposal development process

    • Provides input into establishing project and client pricing based on project estimates, risk, profitability, etc.

    • Participates and supports client action plans, process improvements and the strategic account planning process

    • Identifies opportunities for growth as well as improvements to existing infrastructure and organization

    • Bridge Sales and Service Delivery (continuity)

    • Client Relationship Management/Client Satisfaction:Develop and maintain client relationships at all levels

    • Project Profitability:Builds the project team structure that will deliver the solution

    • Develops staffing/project plan that will meet profitability guidelines

    • Solution Quality:Responsible for overall solution design

    • Leads and oversees project planning process, requirements gathering, design, implementation, and project transitions and close

    • Responsible for creating re-usable project artifacts to reduce project timelines and increase project efficiency and profitability

    • Responsible for in-project quality checks including configuration/design, test/implementation plan and documentation review

    • Participates in project close process and internal project review meetings

    • People Management:Participate in project staffing process

    • Responsible for mentoring project team members to develop and enhance consultant delivery capabilities

Title: Solution Architect

Experience: At least 10+ years related IT experience

Skills:

    • Essential ExperienceContacts and experience working with architect teams within customer & global service partners.

    • Experience delivering service oriented architectures, high performance integration solutions & large-scale enterprise infrastructures.

    • Experience of technical consulting, bid responses, project envisioning, planning & management with business development.

    • Evidence of business impact through project engagement.

    • Candidates should have a proven track record of delivering successful full lifecycle architectural engagement end to end projects in the IT industry with an approx. value in excess of $1.5 million at an Enterprise level, and must be capable of taking overall technical accountability for a project.

    • Technical/Functional SkillsArchitecture & design of complex systems - application, infrastructure, security

    • Experience of working as part of a bid team for large scale enterprise solutions

    • Overall Project Management Skills

    • Familiar with & capable of applying Microsoft Solutions Framework & Microsoft Operations Framework or industry aligned framework methodologies such as Zachman and, TOGAF

Responsibility:

    • Perform the lead architect role in enterprise programs of work, encouraging and growing others within the team.

    • Deliver Solutions Architecture services in complex, challenging projects.

    • Technical Assurance that solution implemented will perform as specified & deliver expected benefits according to the project phases as well as measures on the design attributes identified during the envisioning and planning phases of a program.

    • Business Development - As an Architect within company, you are accountable for supporting the Enterprise Sales Organization in developing opportunities that delight our customers and that meet their business needs and aligning technology strategy back to their business.

    • Envisioning -Identify relevant and consistent technical solution models that articulate and incorporate whole system design.

    • Planning - Create architecture, which results in successful solution, including driving architectural decisions and trade-offs. As an Architect you will be accountable for providing customers repeatable, measurable and consistent software architectures based on repeatable patterns, principles and proven practices.

    • Building and Deploying - Create solutions that meet the quality attributes of an architecture By establishing alignment among the relevant identified stakeholders both internally and externally.

    • Maintaining and Evolving - Ensure architectural integrity of evolving solution

    • Influence change with customer through innovative use of business technology to CIO level. Gain recognition by demonstrating sphere of influence & contribution at local level and contribute to best and proven practice locally on areas such as methodology, frameworks, principles & architectural standards.

Title: Senior Solution Architect

Experience: Should have 4 or more years experience with hands on delivery experience (preferred) in prepaid charging solutions and associated solutions like Multi-mediation, billing applications, middleware, provisioning, etc.

Skills: Should have working knowledge in technical areas like GSM / IN call flow, SS7 stacks, INAP, CAMEL, UNIX, Solaris, SIGTRAN, Oracle, Veritas Volume manager, clustering, MySql, Java, Perl, IP networking, client server concepts, data migration fundamentals etc

Responsibility:

    • Supporting the market and sales organization as an expert in the solution portfolio. This includes

      • To write and review Statement of Compliance document and customer solution descriptions

      • To contribute at customer visits as the solution and technical expert

      • To make solution presentations

      • To define and produce functional requirement specifications

    • Together with the SI CPM identify scope and cost estimation

    • Drill down the technical solution into tasks and provide effort estimates along with CPM

    • Technically own the customer solution

    • Act as Technical leader for Solution Integrators

    • Ensure project delivery as per agreed scope with strict Change control

    • Lead and perform advisory studies and pre-studies of business requirements and solutions

    • Participate in customer delivery projects, handling scope, risks, changes and customer expectations and own the technical solution during project delivery

    • Define, manage and verify solutions in customer projects, including handling and management of third party products and suppliers.

    • Identify new business opportunities

    • Responsible for assigning activities & review delivery progress with the Solution Integrators.

    • Proactive competence development of self in new solution areas in the domain & certification.

    • Mentor Solution Integrators and provide transparent & open environment for growth and development

Title: Solution Architect - Java Architect - Pre Sales - Post Sales

Experience: Minimum 5+ years experience

Skills:

    • Expertise with architecting, designing, developing and deploying Java (J2EE and J2SE) based solutions.

    • Extensive experience in enterprise application deployment architectures, environments and concerns (scalability, performance, availability, reliability, security etc.)

    • Strong knowledge of modern Javarelated frameworks O/R mapping (e.g. Hibernate), Dependency Injection (e.g. Spring), ByteCode Injection etc. to name a few.

    • Strong tuning skills within a complex multiJVM cluster (Garbage Collection, Disk I/O characteristics, Distributed Locking)

    • Familiarity with Distributed Cache, MapReduce frameworks, Distributed Locking and Grid Technology is a strong plus.

    • Knowledge of Solaris and/or Linux Administration and knowledge of the Networking tier is also a strong plus.

    • Basic scripting skills and knowledge of benchmarks, standards

    • Installation, configuration, and management of a few of commercial and opensource Java application servers such as BEAWebLogic, Tomcat, Resin, Jetty, JBoss, Glassfish etc.

    • Working knowledge of Database architectures, SQL and ability to interpret ERDs and other relational specifications is useful.

Responsibility:

    • The Java Sales Engineer will provide both strategic and hands-on technical expertise, selling capabilities and project-management skills to prospects and customers throughout their evaluation and consumption of the company's product.

    • Positioning technology correctly while providing prospects/customers with a framework and methodology for evaluating Distributed Computing technology and an assessment of product fit to the customer's enterprise/application's architectural needs.

    • Providing assistance to prospects with choosing the right set of Products and designing the Application-integration right.

    • Hands-on assistance with Integration (code-reviews, code-samples etc.) and Tuning of the customer Application with company's technology.

    • Hands-on engagements to help consumers successfully execute stress testing and get to deployment readiness.

    • Troubleshooting performance, scale, availability issues for integrated solutions and debugging Production Problems when the situation arises.

    • Managing relations with software architects, developers, operational personnel and technology leadership (CTO, CIO, Directors etc.) within prospect organizations.

    • Providing feedback on product features and priorities to the product management and core-engineering team.

    • Building integrations based on core technology to popular Open Source Frameworks and writing Reference Applications.

    • Author occasional Blogs and Technical Articles based on the above tasks.

Title: Pre Sales Solution Architect, Storage Solutions

Experience:Skills:

    • Demonstrated success in a technical presales role in support of sales Account Managers, including excellent presentation and documentation skills and/or demonstrated aptitude and interest in sales competency with exposure to post-sales activities while acting in a consultant role.

    • Communication and business awareness which allow the individual to develop relationships at engineering, commercial and CXO levels throughout organizations.

    • At least 3 years experience implementing and designing solutions in a variety of enterprise storage, networking and/or high-end enterprise environments.

    • Experience installing, administering, and/or troubleshooting mission critical client-server applications and operating systems on Linux, UNIX and/or Windows.

    • Knowledge and/or experience with the following network protocols: TCP/IP, FTP, NFS, SMB/CIFS. Must be familiar with Bourne/Bash, Python, Perl or other scripting/coding or C programming skills.

Responsibility:

    • Support the sales team as the technical expert in the delivery and implementation of Storage products and offerings. Show a diverse understanding of complex storage systems, design value driven architectures, and present the application and ROI of those technology solutions, then deliver compelling recommendations which directly result in the closing of new sales.

    • Gain an in-depth understanding of the customer's business and IT environment. Collaborate with the sales executives in assessing the potential application of products.

    • In conjunction with the services teams, assist customers with the deployment Storage products into their environments and act as a technical point of contact to customers, researching issues in a timely manner and following up directly with the customer to resolve problems.

    • Provide follow-up support in disseminating technical information on specific applications. Prepare detailed product specifications and implements detailed customer installation plans.

    • As the storage solution subject matter expert in country, this Solution Architect will be responsible for educating the presales and sales teams on our storage offerings and elevating our capability overall in this domain. This will include hosting virtual training sessions, writing internal technical white papers, and facilitating knowledge sharing across the Solutions Architect team.

Title: Java J2EE Solution Architect

Experience:Skills:

    • Distributed computing and building n-tier applications

    • Experience in solution architecture based J2EE & SOA principles

    • Experience across multiple technology domains (Portals, Integration, Security etc)

    • Experience in Web Methods middleware (ESB, Orchestration/Workflow, Security, Rule Engines etc)

    • Experience in Data warehousing & Reporting Frameworks

    • Superior customer facing skills

    • Knowledge of GIS based applications

Responsibility:

    • Providing the overall solution architecture & design

    • Providing the solution based on J2EE, Web Methods & SOA principles

    • Architecture decisions and PoC/PoT

    • Providing technical leadership during the Design & implementation Phases

    • Performance assessment, tuning and helping in resolving critical issues

    • Involve in Proposal Preparation and RFP responses

    • Customer facing and working with customer architecture teams and act like an interface between the customer teams and project team

Title: Senior Solution Architect

Experience: 5+ years experience as a Solution Architect

Skills:

    • 5+ years experience as a Solution Architect, synthesizing and abstracting complex data/information, leading complex decision processes to produce strategic solutions to enhance corporate competitiveness that’s cost effective and of high quality. This includes in depth knowledge of potentially impacted areas such as: distributed environment technology realities unix and stack components (Websphere, Weblogic, JBOSS)

    • application and technology integration

    • Integration and architecture design

    • tools and technologies used to design, plan, and validate architecture designs

    • architecture developed for complex business to business transactions

    • developing roadmaps for migrating from complex, legacy environments

Responsibilities:

    • Analysis & Design – Conduct independent reviews of technical and business requirements then create technological design alternatives and directions to meet requirements while creating innovations to enhance operations and/or provide a competitive advantage to the organization. Partner with program managers and development teams to understand all requirements in order to formulate the appropriate architecture required to provide system functionality, deciding when to advocate and when to compromise for a mutually acceptable solution. Work with the development team to translate software architecture into design.

    • Relationship Building & Change Agent – Be the primary technical resource to consult senior clients, IT management and staff. Communicate and persuade acceptance of the architectural blueprints to mobilize the rest of the organization to build solutions that fit customer needs.

    • Compliance Assurance – Provide feedback on design issues for scheduling and allocation of resource issues, ensuring technical designs comply with applicable architecture standards and designs are functionally and technically feasible. Validate the technical solution to meets business, performance, integration, and scalability requirements for each project. Establish, communicate, and enforce application design patterns, interface standards, and development guidelines. Help create IT System Strategies to ensure solutions are compliant with standards and architectural decisions. Establish solutions architectural processes and standards to guide the rest of the development organization.

    • Provide Innovative Solutions - Understand medium to long-term business objectives and propose innovative technological strategies to meet these objectives via investigating new technological development viabilities of architectural offerings and deciding and adjusting the architecture to changing customers’ requirements, market conditions and technological evolutions.

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