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Task Management System - Architecture Document

 

Summary

The Task Management System (TMS) is designed to facilitate task assignment, tracking, and completion within an organization. It ensures efficient workflow management, accountability, and transparency in task execution. The system provides features such as task creation, prioritization, deadline management, user role-based access, notifications, and reporting. This document outlines the architectural components, technical design, and system interactions to provide a clear understanding of the solution.

1. Introduction

The purpose of this document is to define the architecture of the Task Management System (TMS). It describes the system's design principles, components, and interactions to guide development and ensure alignment with business and technical requirements.

1.1 Document Objectives

  • Define the architectural framework of the Task Management System.

  • Provide a structured view of system components and their interactions.

  • Establish a reference for developers, architects, and stakeholders.

  • Ensure consistency and scalability in system design.

  • Support decision-making for implementation and future enhancements.

1.2 Reference Documents

The following documents are referenced in this architecture document:

  • System Requirements Specification (SRS) for Task Management System

  • User Experience (UX) Guidelines

  • Security and Compliance Standards

  • API Documentation

  • Database Schema Design Document

2. General Description

2.1 Brief Functional Description

2.1.1 System in Context

The Task Management System (TMS) is designed to facilitate task creation, tracking, and completion across teams and individuals. It operates within an organizational environment where multiple departments require structured workflows to manage assignments, deadlines, and dependencies efficiently. The system integrates with existing enterprise tools, including email, calendar systems, and project management platforms, ensuring seamless collaboration and communication.

Currently, task management is handled through a combination of manual tracking, spreadsheets, and independent tools, leading to inefficiencies, lack of visibility, and inconsistencies in reporting. The TMS will replace fragmented workflows with a centralized platform, ensuring real-time task updates, status tracking, and automated notifications.

2.1.2 High-Level Functional Breakdown

The core functionalities of the TMS include:

  • Task Creation & Assignment – Users can create tasks, assign them to individuals or teams, and set due dates.

  • Task Tracking & Status Management – Tasks are monitored throughout their lifecycle, with status updates including "Not Started," "In Progress," "Completed," and "Blocked."

  • Collaboration & Notifications – Users receive alerts for due dates, task modifications, and dependencies to ensure timely completion.

  • Reporting & Analytics – Managers can generate reports on task completion rates, overdue tasks, and team productivity.

  • Integration with External Systems – Synchronization with project management tools, email systems, and calendars for seamless task management.

2.1.3 Design Constraints

The system design is subject to the following constraints:

  • Use of Specific Technologies – The system must be built using a microservices architecture with Java Spring Boot for the backend and Angular for the frontend.

  • Database Requirement – PostgreSQL is required for structured task data storage.

  • Integration with Existing Enterprise Systems – The system must support API-based integration with internal authentication services (e.g., LDAP, SSO) and third-party collaboration tools.

  • Security & Compliance – The system must adhere to enterprise security policies, including role-based access control (RBAC) and data encryption standards.

2.2 Brief Technical Description

2.2.1 System in Context

The TMS operates within the broader IT infrastructure of the organization. It interacts with:

  • Authentication Services – Ensuring secure user access and authorization.

  • Project Management Tools – For seamless data exchange between related systems.

  • Email & Notification Services – Enabling automated alerts and reminders.

  • Enterprise Databases – Storing task-related data and historical records.

  • User Interfaces – Web-based frontend and mobile access for task management.

2.2.2 High-Level Technical Breakdown

  • Frontend Layer – Built using Angular, it provides an intuitive UI for users to manage tasks efficiently.

  • Backend Layer – Implemented in Java Spring Boot, it handles business logic, task processing, and API interactions.

  • Database Layer – PostgreSQL serves as the primary database for task storage and retrieval.

  • Integration Layer – RESTful APIs enable communication with external services like authentication systems, email servers, and other enterprise applications.

  • Deployment Environment – The system will be containerized using Docker and orchestrated with Kubernetes, ensuring scalability and resilience.

  • Security Mechanisms – Implementation of OAuth 2.0, JWT-based authentication, and RBAC for controlled access.

This chapter describes the list of non-functional requirements that the architecture document must fulfill. Each requirement is numbered to ensure traceability, facilitating verification of global coverage.

3.1 Technical Framework and Major Decisions

This section outlines the non-functional requirements that arise from the technical framework, including major orientations and decisions.

3.1.1 Software

The system must utilize pre-defined software components, frameworks, and libraries that align with enterprise standards. Open-source or proprietary software must be evaluated for licensing, security, and maintainability.

3.1.2 Interfacing

The system must be designed to integrate with external systems using APIs, web services, and message queues. Standard protocols such as REST, SOAP, and GraphQL should be supported.

3.2 System Usage Load

3.2.1 Transactional Load

  • Declared users: The system must support a predefined number of registered users.

  • Number of concurrent connections: The system must handle a specified number of concurrent sessions without performance degradation.

3.2.2 External Processing Load

  • Interfaces: The system must process data exchange with external systems efficiently.

  • Print: The system must support document generation and printing at scale.

  • Mails: The system must handle email notifications, alerts, and scheduled reports.

3.2.3 Internal Processing Load

  • In parallel with the transactional load: The system must allow background processing without impacting real-time transactions.

  • Batch mode processing: Large data processing operations must run in batch mode within predefined time windows.

3.3 Sizing

3.3.1 Data Sizing

The system must accommodate a growing dataset, ensuring efficient storage and retrieval.

3.3.2 File Sizing

Storage requirements must consider the expected volume of uploaded and generated files.

3.3.3 Traffic Sizing

The system must support anticipated data transfer rates, ensuring network bandwidth sufficiency.

3.3.4 Archiving

Old data must be archived based on retention policies while maintaining accessibility for audits.

3.4 Expected Quality of Service

3.4.1 Availability

a. Service Availability

Availability is categorized for user access, batch processing, and maintenance periods.

b. Recovery Time Objective

The system must ensure a maximum recovery time of X minutes following a failure.

c. Recovery Point Objective

Data recovery must guarantee that no more than X minutes of data is lost in case of a disaster.

3.4.2 Expected Response Times

  • Transactional requests response time: The system must respond within X milliseconds for standard transactions.

  • Window for night processing (batch mode): Batch processes must complete within the allocated nightly window.

3.5 Security

3.5.1 Data Confidentiality

Access controls and encryption mechanisms must protect sensitive data.

3.5.2 Data Criticality

The system must classify data based on sensitivity and apply appropriate protection measures.

3.5.3 Imposed Security Constraints

Security policies must align with organizational standards and regulatory requirements.

3.5.4 Components Sensitivity to External Attacks

Open-source and proprietary components must undergo security assessment and vulnerability monitoring.

3.5.5 Sustainability

The system must be maintainable and upgradable to accommodate future needs.

3.5.6 Scalability

The architecture must support increased users, transactions, and data volumes.

3.5.7 Forecasted Evolutions

The system must be designed to incorporate technological advancements and business changes.

3.6 Technical Constraints

3.6.1 Compatibility with Operating Systems

The system must be compatible with Windows, Linux, and macOS environments.

3.6.2 Charset/Encoding

Data encoding must adhere to UTF-8 to ensure multilingual support.

3.6.3 Client Workstation

The system must support modern web browsers and comply with accessibility standards.

4. Logical Architecture

4.1. Overall structure

The logical architecture of the Task Management System (TMS) defines the high-level structure and organization of system components, ensuring modularity, scalability, and maintainability. It follows a layered approach to separate concerns and optimize system performance. The architecture consists of the following main layers:

  • Presentation Layer: The user interface for accessing the task management system via web and mobile platforms.

  • Application Layer: Business logic and workflow processing.

  • Integration Layer: Interfaces for connecting external systems, including authentication, reporting, and third-party services.

  • Data Layer: Database management, storage, and retrieval operations.

This layered approach ensures flexibility, ease of maintenance, and scalability while supporting high availability and performance.

4.2. Components Identification

The Task Management System consists of multiple interacting components that ensure efficient task processing and management. These include:

  • User Interface Component: Provides a web-based and mobile-friendly interface for users to interact with the system.

  • Authentication and Authorization: Manages user access and permissions using OAuth2 and role-based access control (RBAC).

  • Task Management Engine: Core component responsible for task creation, assignment, tracking, and lifecycle management.

  • Notification Service: Sends email, SMS, or push notifications based on task events and user preferences.

  • Reporting and Analytics: Generates reports and insights on task performance, workload distribution, and user activity.

  • API Gateway: Facilitates communication with external systems, enabling integrations with third-party services.

  • Database System: A relational database (e.g., PostgreSQL or MySQL) for storing task-related information and user data.

4.3. Instances Identification

The Task Management System will be deployed across multiple environments to ensure stability, reliability, and quality assurance before production deployment. The following environments are identified:

Development Environment

  • Dedicated to development tasks, including feature implementation, bug fixes, and preliminary testing.

  • Functionally representative of production but with reduced data volume.

  • No high availability; performance optimization is not a priority.

Integration Environment

  • Used for deployment testing and integration of new system versions and patches.

  • Both technically and functionally representative of production but with less data.

  • No high availability, with reduced performance optimization.

Functional Acceptance Environment

  • Dedicated to functional testing and validation of new versions before moving to production.

  • Fully replicates the production environment, including data volume and configurations.

  • Ensures final quality assurance before deployment.

Pre-Production Environment

  • Used for final validation of system performance and scalability under real-world conditions.

  • Includes full production-like configurations and data sets.

  • Serves as the final test stage before deployment to the production environment.

Production Environment

  • The live environment used by end-users.

  • Meets the expected quality of service requirements, including high availability and optimized response times.

  • Implements backup, disaster recovery, and security monitoring measures.

This structured deployment strategy ensures controlled rollouts, minimizes risk, and optimizes system reliability across different stages of the software development lifecycle.

5. Technical Architecture

5.1. Overall structure

This section presents the high-level technical architecture of the Task Management System. It includes a mapping of technical components within logical blocks, ensuring alignment with the logical architecture described in Chapter 4. The global structure provides a visual representation of how the system components interact and integrate to support system functionality and non-functional requirements.

5.2. Traceability of Non-Functional Requirements

This section details the traceability of non-functional requirements to their corresponding technical components. The purpose is to establish a clear link between system requirements and the implemented technical solutions, ensuring that each requirement is adequately addressed.

Non-Functional RequirementTechnical ComponentDescription
AvailabilityLoad Balancer, Database ReplicationEnsures system uptime and redundancy
SecurityAuthentication Module, EncryptionProvides access control and data protection
PerformanceCaching Mechanism, Optimized QueriesEnhances response times and scalability
ScalabilityContainerized Deployment, Auto-scalingSupports growth and system expansion
MaintainabilityCI/CD Pipelines, Monitoring ToolsFacilitates system updates and issue tracking

5.3. Description of Technical Components

This section provides a detailed description of each technical component, including its role, mode of operation, and any dependencies on Commercial Off-The-Shelf (COTS) solutions or custom developments.

5.3.1. Component 1 - Application Backend

Mode of Operation: The backend operates as a microservices-based architecture using RESTful APIs. It processes business logic, manages database interactions, and exposes endpoints for frontend consumption. COTS Involved: Spring Boot (Java), PostgreSQL, Redis Developments to be Carried Out: Custom business logic implementation, API development, and integration with authentication services.

5.3.2. Component 2 - User Interface

Mode of Operation: The frontend is a web-based Single Page Application (SPA) that interacts with the backend via APIs. It provides an intuitive user interface for managing tasks. COTS Involved: React.js, Material-UI Developments to be Carried Out: Custom UI/UX design, state management, integration with backend services.

5.3.3. Component 3 - Authentication and Authorization

Mode of Operation: The authentication service validates user credentials and provides role-based access control. COTS Involved: Keycloak, OAuth2, JWT Developments to be Carried Out: Integration with the backend, user role management, and secure session handling.

5.3.4. Component 4 - Database

Mode of Operation: A relational database stores system data, including tasks, users, and permissions. Data integrity and consistency are maintained through ACID transactions. COTS Involved: PostgreSQL, Liquibase (for versioned database migrations) Developments to be Carried Out: Schema design, query optimization, and indexing strategies.

5.3.5. Component 5 - Caching Layer

Mode of Operation: The caching layer reduces database load and improves system performance by storing frequently accessed data in-memory. COTS Involved: Redis Developments to be Carried Out: Implementation of caching strategies, cache invalidation mechanisms.

5.3.6. Component 6 - Logging and Monitoring

Mode of Operation: Centralized logging and monitoring services track system performance, detect anomalies, and enable proactive troubleshooting. COTS Involved: ELK Stack (Elasticsearch, Logstash, Kibana), Prometheus, Grafana Developments to be Carried Out: Log aggregation, metric collection, alerting system configuration.

5.4. Frameworks and Development Tools

This section lists the frameworks, tools, and platforms that will be used in the development and deployment of the Task Management System.

CategoryTools/Frameworks
BackendSpring Boot, Hibernate, REST APIs
FrontendReact.js, Material-UI
DatabasePostgreSQL, Liquibase
CachingRedis
AuthenticationKeycloak, OAuth2, JWT
CI/CDJenkins, GitHub Actions, Docker
MonitoringPrometheus, Grafana, ELK Stack
DeploymentKubernetes, Helm, Terraform

This technical architecture provides a foundation for implementing a scalable, secure, and high-performing Task Management System. Let me know if you need further refinements or additional details.

6. Physical Architecture

This chapter details the physical architecture of the task management system, including the various environments and their sizing requirements.

6.1. Instances Sizing

The system requires multiple environments to support development, integration, testing, and production activities. The following subsections outline the sizing of each environment.

6.1.1. Development Environment

  • Purpose: Dedicated to development tasks, including new functionality implementation and bug fixes.

  • Infrastructure: Single instance with reduced performance compared to production.

  • Data Volume: Minimal test data, not a full production replica.

  • High-Availability: Not required.

6.1.2. Integration Environment

  • Purpose: Used for deployment testing and integration of new versions and patches.

  • Infrastructure: Technically representative of production but with reduced data volume.

  • High-Availability: Not required.

6.1.3. Business Acceptance Environment

  • Purpose: Functional validation and acceptance testing before deployment to production.

  • Infrastructure: Functionally and technically identical to production.

  • Data Volume: Same as production.

  • High-Availability: Not required but desirable.

6.1.4. Performance Testing Environment

  • Purpose: Simulates production load for performance and stress testing.

  • Infrastructure: Identical to production for accurate testing results.

  • Data Volume: Partial or full production dataset.

  • High-Availability: Required for accurate simulation.

6.1.5. Production Environment

  • Purpose: Dedicated to end-user operations.

  • Infrastructure: Fully redundant, high-availability setup.

  • Data Volume: Full production dataset.

  • High-Availability: Mandatory with failover mechanisms in place.

6.2. Environments Summary

EnvironmentPurposeNumber of Machines
DevelopmentFeature development, bug fixesX
IntegrationDeployment and integration testingX
Business AcceptanceFunctional validation before productionX
Performance TestingLoad and stress testingX
ProductionEnd-user operations, high availabilityX
TOTAL-X

Each environment is provisioned according to its role, ensuring that development, testing, and production activities are adequately supported while maintaining cost-effectiveness and efficiency.


7. Hardware Infrastructures Definition

This chapter describes the hardware infrastructure required for the Task Management System, including cloud, server, network, and data storage components.

7.1. Cloud Infrastructure

7.1.1. CaaS (Container as a Service)

The Task Management System leverages Kubernetes-based CaaS solutions such as AWS EKS, Azure AKS, or Google GKE. The container orchestration platform ensures scalability, resilience, and simplified deployments. Auto-scaling policies are configured to handle dynamic workloads efficiently.

7.1.2. DBaaS (Database as a Service)

A managed DBaaS solution is used to ensure high availability, automated backups, and scaling. The system supports AWS RDS (PostgreSQL/MySQL), Azure SQL Database, or Google Cloud SQL. The database is deployed across multiple availability zones for redundancy, with read replicas enabled for load balancing.

7.2. Servers Infrastructure

7.2.1. Processing Servers

Processing servers handle application logic and background tasks. The infrastructure consists of:

  • Instance Type: AWS EC2 (c5.large), Azure VM (D2s v4), or Google Compute Engine (e2-standard-4)

  • CPU: 4 vCPUs

  • RAM: 16GB

  • Scaling: Horizontal auto-scaling enabled

  • Load Balancing: Traffic distributed using ALB/NLB

7.2.2. Data Servers

Dedicated data servers manage structured and unstructured data. The specifications include:

  • Storage Type: NVMe SSD for high IOPS performance

  • Redundancy: RAID-10 configuration for fault tolerance

  • Backup: Automated snapshots every 24 hours with a 30-day retention policy

7.3. Networking Infrastructure

7.3.1. External Network

The external network ensures secure access through:

  • Firewalls: Web Application Firewall (WAF) to protect against threats

  • API Gateway: Used for rate limiting and security enforcement

  • Secure Access: Enforced via HTTPS and VPN for administrative access

7.3.2. Internal Network

The internal network is designed for secure communication between services:

  • Private Subnet: Communication restricted to internal components

  • VPC Peering: Enables inter-service connectivity

  • Service Mesh: Implements zero-trust networking principles

7.4. Data Storage Infrastructure

7.4.1. Storage Network

A high-speed dedicated storage network ensures optimal read/write performance, utilizing a 10 Gbps fiber network for backend storage.

7.4.2. Storage Internal Architecture

The storage system includes:

  • Object Storage: AWS S3, Azure Blob, or Google Cloud Storage for unstructured data

  • Block Storage: AWS EBS, Azure Managed Disks for high-performance storage

  • File Storage: AWS EFS, Azure Files for shared storage needs

7.4.3. Storage Sizing Report

  • Estimated Data Growth: 10% annually

  • Projected Storage Needs: 5TB initially, scaling to 20TB over five years

  • Backup Policy: Full backups weekly, incremental backups daily

7.5. Hosting & Services

7.5.1. Technical Data for Hosting Equipment

Hosting specifications include:

  • CPU & Memory:

    • Compute Nodes: 4 vCPUs, 16GB RAM per node

    • Database Nodes: 8 vCPUs, 32GB RAM per node

  • Redundancy & Failover:

    • Multi-zone deployment for failover support

    • Load balancers distribute requests across instances

  • Power & Cooling:

    • Redundant power supply with battery backup

    • Cooling managed via precision air conditioning systems

7.5.2. Overall diagram

A high-level architecture diagram illustrating cloud, network, storage, and security layers, including redundancy and failover mechanisms.

7.5.3. Implantation Diagram

A detailed deployment diagram showing:

  • Server allocation across regions/zones

  • Network topology with firewalls and security groups

  • Backup and disaster recovery sites

8. Definition of Software Infrastructure

This chapter defines the software infrastructure required for the Task Management System, including the software stack for processing servers, data servers, and client workstations.

8.1. Processing Servers

8.1.1. Operating System & Images

  • Operating System: Ubuntu 22.04 LTS / Windows Server 2022

  • Base Images: Pre-configured images with security hardening and essential packages

  • Virtualization: Hosted on VMware ESXi or cloud-based images (AWS AMI, Azure VM Image)

8.1.2. Software

  • Application Server: Apache Tomcat / Nginx

  • Programming Runtime: Java 17 / Node.js 18

  • Containerization: Docker & Kubernetes

  • Monitoring Tools: Prometheus & Grafana

  • Security Tools: OSSEC, Fail2Ban

8.1.3. Prerequisites

  • Network Configuration: Static IP assignment with firewall rules

  • User Access: Role-based access control (RBAC) with LDAP authentication

  • Logging & Auditing: Centralized logging via ELK stack

8.2. Data Servers

8.2.1. Operating System

  • OS Options: Ubuntu 22.04 LTS / Red Hat Enterprise Linux 9

  • Security Hardening: SELinux enabled, automatic updates

8.2.2. Software

  • Database Engine: PostgreSQL 14 / MySQL 8

  • Backup & Recovery: Automated daily backups via AWS Backup / Azure Backup

  • Replication: Read replicas enabled for performance

8.2.3. Prerequisites

  • Storage Configuration: RAID-10 for data redundancy

  • Network Access: Internal-only database access via VPC

  • User Management: Database roles with least privilege principle

8.3. Client Workstation

8.3.1. Operating Systems

  • Supported OS: Windows 11 / macOS Ventura / Ubuntu 22.04 LTS

8.3.2. Software

  • Web Browser: Google Chrome (latest), Mozilla Firefox (latest)

  • Office Suite: Microsoft 365 / LibreOffice

  • Security Software: Endpoint protection (CrowdStrike / Windows Defender ATP)

8.3.3. Prerequisites

  • Minimum Hardware Requirements: 8GB RAM, 256GB SSD

  • Network Configuration: VPN for remote access

  • Access Control: Multi-Factor Authentication (MFA) required

9. IS Integration

This section describes the integration of the Task Management System with internal and external Information Systems (IS).

9.1. General Integration Diagram

The integration diagram includes internal APIs, external service interactions, and data flow between components. The system supports RESTful APIs, Webhooks, and Message Queues for asynchronous processing.

9.2. External Interfaces Description

9.2.1. Interface XXX

  • Description: Integration with HR System for employee data synchronization

  • Protocol: REST API

  • Authentication: OAuth 2.0

  • Frequency: Daily sync at midnight UTC

  • Data Format: JSON

9.2.2. Interface XXX

  • Description: Integration with Email Service for task notifications

  • Protocol: SMTP / API

  • Authentication: API Key-based

  • Frequency: Real-time event-driven

  • Data Format: MIME / JSON

9.3. External Interfaces Summary

External ISDirectionDescriptionProtocolFrequencySizing
HR SystemInboundEmployee data syncREST APIDaily~50MB
Email ServiceOutboundTask notificationsSMTP/APIReal-time~1MB per event
Payment GatewayOutboundSubscription paymentsREST APIMonthly~100MB

This section ensures seamless integration of the Task Management System with external and internal IS components, maintaining security and efficiency.


10. Security

This chapter outlines the security measures implemented within the Task Management System, ensuring data protection, controlled access, and secure communication across the platform.

10.1. Access Management

10.1.1. DMZ

The system is hosted in a secure environment with a demilitarized zone (DMZ) to manage external access. The DMZ:

  • Separates external traffic from internal resources.

  • Utilizes firewalls and intrusion detection systems (IDS) to prevent unauthorized access.

  • Restricts direct database access from external sources.

10.1.2. Data Access Security

Data access is secured through:

  • Role-based access control (RBAC) to ensure users access only necessary resources.

  • Data encryption at rest and in transit.

  • Periodic access audits to review and restrict unauthorized access.

  • Multi-factor authentication (MFA) for privileged users.

10.2. Users Authentication

10.2.1. Authentication Phases

The authentication process follows these phases:

  1. User Identification – Users provide login credentials.

  2. Validation – Credentials are verified against a secure directory service.

  3. Authorization – User roles and permissions are evaluated.

  4. Session Management – Secure session tokens are generated.

10.2.2. Identification

User identification is handled through unique credentials linked to corporate directories, including:

  • Active Directory (AD) for internal users.

  • OAuth/OpenID Connect for external integrations.

10.2.3. Authorization

Authorization policies enforce:

  • RBAC to grant access based on user roles.

  • Attribute-based access control (ABAC) for granular control.

  • Just-in-time (JIT) permissions for temporary access needs.

10.2.4. Habilitation

Habilitation ensures:

  • User provisioning and de-provisioning workflows.

  • Automated role assignment based on job function.

  • Regular privilege reviews to prevent excessive access.

10.2.5. Single Sign-On (SSO)

The Task Management System integrates Single Sign-On (SSO) for seamless authentication using:

  • SAML 2.0 for enterprise authentication.

  • OAuth 2.0/OpenID Connect for third-party integration.

  • Federated identity management to enable cross-platform authentication.

10.3. Traffic Encryption

10.3.1. Traffic with Client Workstations

Secure communication between client workstations and the system is enforced through:

  • HTTPS/TLS 1.2+ encryption for all web traffic.

  • Mutual TLS (mTLS) for sensitive transactions.

  • End-to-end encryption for API communications.

10.3.2. Traffic with External Systems

Data exchanges with external systems are secured using:

  • TLS 1.2+ for encrypted connections.

  • VPN tunnels for secure inter-organization communication.

  • Message-level encryption for API calls.

  • Security certificates (X.509) for authentication and integrity verification.

These security measures ensure the Task Management System maintains confidentiality, integrity, and availability across all its components.


11. Methodology

11.1. Performance Measurement

11.1.1. Methodology

  • Performance measurement is based on key metrics such as response time, throughput, and resource utilization.

  • A benchmarking approach is used to compare system performance under varying workloads.

  • Stress testing and load testing are conducted periodically.

11.1.2. Tooling

  • APM Tools: New Relic, Datadog, or Prometheus for monitoring performance.

  • Load Testing Tools: JMeter, Gatling, or Locust for evaluating system load capacity.

  • Log Analysis: ELK Stack (Elasticsearch, Logstash, Kibana) for analyzing system logs.

11.1.3. Phasing

  • Phase 1: Baseline performance measurement under normal load conditions.

  • Phase 2: Stress and load testing to determine system limits.

  • Phase 3: Continuous monitoring and optimization.

11.2. Availability Measurement

11.2.1. Methodology

  • System uptime is monitored using industry-standard SLAs.

  • High availability (HA) testing is performed to validate failover mechanisms.

11.2.2. Tooling

  • Availability Monitoring: AWS CloudWatch, Azure Monitor, or Google Operations Suite.

  • Incident Management: PagerDuty, Opsgenie for automated alerts.

  • Synthetic Testing: Selenium, Pingdom for automated uptime testing.

11.2.3. Phasing

  • Phase 1: Establish uptime baselines and SLAs.

  • Phase 2: Conduct failover and disaster recovery testing.

  • Phase 3: Implement real-time monitoring.

11.3. Security Measurement

11.3.1. Methodology

  • Security audits and penetration testing are conducted periodically.

  • Compliance checks against security frameworks such as ISO 27001, NIST, and GDPR.

11.3.2. Tooling

  • Vulnerability Scanning: Qualys, Nessus, or OpenVAS.

  • Penetration Testing: Metasploit, Burp Suite.

  • SIEM: Splunk, IBM QRadar for real-time security event monitoring.

11.3.3. Phasing

  • Phase 1: Initial security audit and vulnerability assessment.

  • Phase 2: Continuous monitoring and improvement.

  • Phase 3: Periodic security audits and compliance reporting.

12. Operations

12.1. Deployment

12.1.1. Deployment Policy

  • Blue-green deployments and canary releases are used to minimize downtime.

  • CI/CD pipelines ensure automated and controlled deployments.

12.1.2. Deployment Phasing

  • Phase 1: Development and testing.

  • Phase 2: Staging environment validation.

  • Phase 3: Production deployment with rollback strategies.

12.2. Backups

12.2.1. Backup Policy

  • Daily full backups with incremental backups every hour.

  • Backups are retained for 30 days and stored in multiple availability zones.

12.2.2. Backup Architecture

  • Primary Storage: AWS S3, Azure Blob, Google Cloud Storage.

  • Secondary Storage: Offsite backups for disaster recovery.

12.2.3. Backup Tools

  • AWS Backup, Azure Backup, Veeam for automated backup scheduling and restoration.

12.3. Purges

12.3.1. Purge Policy

  • Data retention policy mandates purging inactive records after 7 years.

  • Logs older than 90 days are archived before purging.

12.3.2. Purge Tooling

  • Automated scripts using AWS Lambda, Azure Functions, or Google Cloud Functions.

12.4. Supervision

12.4.1. Supervision Policy

  • Real-time monitoring and alerting system in place.

  • Incident response plan to address critical failures.

12.4.2. Supervision Architecture

  • Centralized monitoring dashboard integrating various monitoring tools.

  • Proactive alerting based on defined thresholds.

12.4.3. Supervision Tooling

  • Prometheus, Grafana for visualization.

  • Splunk, ELK for log analytics.

12.4.4. Traces and Logs

  • Centralized logging using ELK Stack.

  • Tracing implemented using OpenTelemetry.

12.5. Disaster Recovery Plan

12.5.1. Disaster Recovery Policy

  • Recovery Time Objective (RTO): 4 hours.

  • Recovery Point Objective (RPO): 15 minutes.

12.5.2. Disaster Recovery Procedure

  • Step 1: Identify failure and notify response teams.

  • Step 2: Restore from the latest available backup.

  • Step 3: Validate system integrity before resuming operations.

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