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NFRs and how to tackle them?

1. Decision Framework for NFRs

Here’s a step-by-step process you can follow:

  1. Elicit and quantify the quality attributes / NFRs

    • Gather from stakeholders (business, operations, security, compliance) what qualities they need: e.g., “system must respond within 2 seconds 95% of time”, “uptime 99.9%”, “must support 1000 concurrent users”, “must be maintainable by small team for 10+ years”, etc.

    • For each NFR, aim for a measurable target (so you can trade-off).

    • Use a structured taxonomy: e.g., from ISO/IEC 25010:2011: reliability, performance efficiency, security, maintainability, portability etc. jageshwartripathi.blogspot.com

  2. Assess constraints and context

    • What is the environment? (Bare-metal, K8s on OpenStack, VMware Cloud) — you know your deployment scenarios.

    • What is legacy/obsolescence risk? What existing systems are you integrating with?

    • What is the budget/time-to-market? What organisational capabilities (DevOps, SRE, monitoring) are in place?

    • What regulatory/compliance requirements apply?

  3. Prioritise NFRs

    • You cannot optimise for everything; trade-offs are inevitable.

    • Use stakeholder priorities: for you you said cost-saving, simplification, risk-management are key.

    • Map NFRs to those priorities (for instance: maintainability and simplicity support cost-saving; reliability and security support risk-management).

    • Decide: which NFRs are must haves (non-negotiable), which are nice to have, which are optional.

  4. Analyse architectural implications

    • For each NFR / quality attribute, what architectural patterns/tactics support it? E.g., for high availability you might choose active-active deployment, fault-tolerance, microservices; for performance you might choose caching, asynchronous processing, etc. The blog mentions “tactics” as specific design decisions. jageshwartripathi.blogspot.com

    • Evaluate cost, risk, complexity of each design option.

  5. Make trade-offs and document decisions

    • Use a decision matrix: list NFRs, target metrics, architectural options, cost/benefit, risk, dependencies.

    • Document why you made the choices (so future architects & maintainers understand).

    • Revisit decisions as system and business context evolve (especially relevant in your modernization roadmap).

  6. Validate & monitor

    • Once built, validate that the system meets the NFR targets (via testing, monitoring, KPIs).

    • Monitor drift (e.g., new features may degrade performance, or tech debt may erode maintainability).

    • Use the metrics to feed back into the architecture.

 

2. Key Deciding Factors or Criteria

When deciding which NFRs to emphasise, use these criteria:

Criterion What to Ask Why it matters
Business impact What happens if this attribute fails (e.g., slow performance, outage, security breach)? Helps prioritise based on risk & value.
Cost/effort What is the cost (development, infrastructure, operational) of achieving a given target? Ensures you choose feasible goals.
Operational capability Do we have people/processes/monitoring to sustain this attribute? A tall target without ops capability may fail.
Time-to-market Does achieving this attribute delay delivery significantly? Sometimes you must sacrifice or phase in quality.
Technical debt/legacy burden Are there legacy constraints that make achieving this attribute hard? You may need to plan for modernization or some “good enough” trade-off.
Scalability/future growth Will the system need to grow in load/users/features? Ensures you aren’t building for today only.
Compliance/regulatory risk Does meeting/regulating this attribute avoid legal/regulatory risk? Sometimes non-negotiable (e.g., security, audit logging).
Maintainability/obsolescence What is the expected lifecycle, how easy will it be to change/extend? Over your modernization roadmap (2025+), maintainability becomes critical.


3. Choices and Architectural Implications

Here’s how some common NFRs map to architectural decisions, especially in your very landscape:

  • Performance / Efficiency

    • How many concurrent users, what response times, what throughput?

    • Choices: caching layers (in-memory, CDN), asynchronous messaging, microservices to split hot paths, vertical/horizontal scaling, denial of “single large monolith” if that impedes performance.

    • For your stack: e.g., front-end Angular + back-end SpringBoot — might choose reactive/non-blocking APIs, use a caching tier (Redis/Memcached), use asynchronous queues (Kafka, RabbitMQ).

  • Reliability / Availability / Fault Tolerance

    • What is the acceptable downtime? What happens on failure of component?

    • Choices: multi-region deployment, active-active vs active-passive, microservices to isolate failure, circuit breakers, graceful degradation.

    • For your deployment: if using K8s on OpenStack/VMware, choose cluster failover, node pools, automated self-healing.

  • Security

    • What threats exist (data breach, insider threat, regulatory compliance)? What level of risk is acceptable?

    • Choices: encryption at rest/in transit, zero-trust architecture, least-privilege access, identity & access management, security testing.

    • Given your portfolio: multiple systems (Java, PHP, legacy), you might emphasise a centralized identity service, API gateway, secure data flows.

  • Maintainability / Modifiability

    • How easy is it to change/extend the system? What is expected lifespan?

    • Choices: modular architecture, clear separation of concerns, use of domain-driven design, decoupling, clean code, automated tests, microservices vs monolith trade-off.

    • Because you mentioned portfolio simplification and cost-saving, invest in maintainability reduces long-term cost.

  • Portability / Deployability

    • How easy is the system to deploy in different environments (bare-metal, cloud, hybrid)?

    • Choices: containerization (Docker/K8s), infrastructure as code (Terraform/Ansible), standardize deployment pipelines, avoid heavy vendor lock-in.

    • Given your stack: you already have bare-metal, K8s, VMware — portability/consistency in deployment matters.

  • Scalability / Capacity

    • How will load increase? What is expected growth?

    • Choices: design for horizontal scaling, stateless services, sharding, partitioning, elasticity.

    • For your large document-archive scenario (183k docs, 8k new each year) the knowledge graph/content-management system needs to scale gracefully.

  • Usability / Operability / Supportability

    • How easy is it for users/operators to use/support the system?

    • Choices: good UI/UX, logging/monitoring, dashboards, self-service, automation of operations.

    • Considering your aim: delivering more efficient publishing workflow (single-source publishing) means usability and operability are key.

  • Cost / Resource Efficiency

    • What is the acceptable cost (capital & operational)? What is the resource footprint (CPU, memory, licences)?

    • Choices: serverless vs dedicated, cloud vs on-prem, rightsizing infrastructure, shared services.

    • Since cost-saving is a priority, you might emphasise resource efficiency and reuse.

4. Putting It All Together – Example Decision Table

Here’s a simplified example of how you might build a table to guide architecture decisions:

NFRTarget MetricBusiness PriorityArchitectural Option(s)Cost/ComplexityDecision / Comments
Availability99.9% uptimeHigh (risk-management)Multi-zone K8s, active-active DB clusteringHighAccept cost; build in this from day-1
Response Time<2 s 95% of requestsMedium (user satisfaction)Cache hot queries, use async services for heavy tasksMediumGood to have; invest where major benefit
MaintainabilityTime to deploy changes <1 weekHigh (cost-saving, simplification)Modular microservices, CI/CD full automationMedium-highCritical given modernization roadmap
PortabilityDeploy to bare-metal & cloud with same codeMediumContainerize + IaCMediumImportant for future flexibility
SecurityNo major incidents, compliance audit passHigh (risk-management)IAM, encryption, API gateway, secure coding standardsHighNon-negotiable from day-1
ScalabilityScale to 10× current load in 2 yrsMediumStateless services, auto-scaling groups, sharding strategyMediumDesign for growth but optimize cost now

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